PLEASE NOTE due to covid-19 we are, at times, experiencing delayed shipping even in relation to priority shipping. Therefore, we cannot currently guarantee shipping times, this is unfortunately out of our control, we appreciate your patience. Hope you and your loved ones stay safe at this difficult time.

Hat Care Instructions

Urban Collection - Handmade Wool Fedoras

Water damage: Your hat has been treated to be water repellent, however, they are not designed to get soaked in heavy rain showers. If this happens dry naturally away from artificial heat like radiators, fires and direct sunlight (for example on a window sill). Allow to dry in a well ventilated room with the top of the crown facing down (so you’re looking into the hat).

Stains: If you hat becomes dirty, use a cloth dipped in lukewarm water and soap and gently wipe away the stains. For badly stained hats its best to seek help from your local hatter.

Misshapen: Wear and tear can misshapen your brim, to rectify this simply place a cotton cloth over the brim and iron on a low to medium heat until your brim looks like new (it’s super quick and easy).

Storage: Use the dust bag and box provided and store your hat upside down or hang it on a hat hanger.

Resort Collection - Handmade Toquilla Straw Panamas

Water: Your hat is not designed for wet weather (it’s a sun hat)! If it does get wet dry naturally away from artificial heat like radiators, fires and direct sunlight (for example on a window sill). Allow to dry in a well ventilated room with the top of the crown facing down.

Stains: If you hat becomes dirty, use a cloth dipped in lukewarm water and soap and gently wipe away the stains. For badly stained hats its best to seek help from your local hatter.

Misshapen: Wear and tear can misshape your brim to rectify this simple place a cotton cloth over the brim and iron on a low heat until your brim looks like new (it’s very quick).

Storage: Use the dust bag and box provided and store your hat upside down or hang it on a hat hanger. DO NOT store in the back of the car or in direct sun light, this dries out the straw which it turn can misshape and crack it.